Improvement practitioner

This apprenticeship is suited for employees who lead smaller projects and/or play a key supporting role in a larger programme. It’s for staff who need to develop the skills to tackle issues that require swift problem solving, or re-occurring challenges that require in-depth analysis and the implementation of a range of effective and sustainable countermeasures. Typical job roles could include business improvement practitioner, continuous improvement manager, process excellence manager, and others.

Module 1 – Self-awareness & Development

Module 2- Compliance and Health & Safety

Module 3- Project Management

Module 4 – Managing Change

Module 5 – Problem-Solving & Decision Making

Module 6 – Principles & Methods – Six Sigma

Module 7- Data Mapping & Analysis

Module 8- Statistics & Six Sigma

Module 9 – Experimentation & Implementation

Module 10 – Sustainability & Control

Module 11- Revision & preparation for apprenticeship assessment

The candidate completes the modules through online classroom sessions led by their  TRS skills coach.

After completing all the modules, they will be assessed by an independent external organisation.  The assessment includes: 

• Knowledge test – typically 60 minutes to assess understanding of business administration principles. The test consists of 50 questions.
• Portfolio-based interview – 45 minute portfolio interview discussing evidence of applied skills.
• Project presentation and Q&A – 15 minute presentation with a further 15 minutes for a Q&A session

On completion, the candidate will have achieved a level 2 apprenticeship.

• Boost operational efficiency: Apprentices learn to plan routes, manage deliveries, and optimise resources, reducing delays and cutting costs.
• Staff can ensure compliance and safety: Staff gain knowledge of transport regulations, driver working hours, and health & safety standards, protecting your business and other staff members
• Lower costs and support sustainability for your business: Efficient planning reduces fuel use, vehicle wear, and environmental impact.

• Advance your career: Build a foundation that opens doors to roles like Traffic Planner, Operations Supervisor, and other advanced logistics positions.
• Develop in-demand skills: Gain practical expertise in route planning, problem-solving, and effective communication.
• Earn recognised credentials: Completing a nationally accredited apprenticeship validates your skills, boosting employability and future opportunities.

Large firms(+250 staff members) have 100% of course costs covered by their apprenticeship levy funds.

For small and medium-sized businesses (less than 250 staff members), the government funds 95% of the course, with the employer contributing 5%. Sometimes, the 5% can be covered by through other funding opportunities, which means there are no costs at all. From April 2026, this 5% is not payable for any apprentice under the age of 25.

There is no cost to the candidate who does the course. 

The traffic operator apprenticeship is one of several ways of starting a career in transport and logistics. After completing this apprenticeship, we encourage apprentices and their employers to explore higher-level apprenticeships or other career pathways that support their career goals and promotion opportunities. For example, you can progress onto a team leader apprenticeship or transport & warehouse operations supervisor apprenticeship and pick the transport route. This route will give you the chance to gain your Transport Manager CPC qualification and give you a variety of roles to apply for.

Our enrolment process is straightforward. Once they have the approval of their employer, the participant: 

• completes an online application form 

• undertakes some online assessments 

• attends an onboarding call with the TRS enrolment officer 

After this, training begins. 

To start an apprenticeship, individuals must be 16 or over, living in England, and have the right to work in the UK. They must not be in full-time education when the apprenticeship begins.

Apprentices need to be employed and earning a wage, whether as a new recruit or an existing employee being upskilled. The role they’re in must be directly relevant to the apprenticeship and allow them to develop and practice the required skills.

They cannot be enrolled on another funded apprenticeship or DfE-funded programme at the same time.  

12 months